Privacy Policy

Last updated: June 28, 2026

This Privacy Policy explains how ClickWalls ("ClickWalls," "we," "us," or "our") collects, uses, and shares information when you visit our website or use our tracking and analytics platform (the "Service").

1. Information We Collect

We collect the following categories of information:

• Account information — name, work email, company, and team size when you sign up, request a demo, or contact us.
• Billing information — handled by our payment processor; we don't store full payment card numbers ourselves.
• Campaign & click data — the clicks, conversions, campaigns, and traffic-source data you generate or import while using the Service.
• Usage data — log data, device and browser type, IP address, and pages visited, collected automatically when you use our website or dashboard.
• Cookies — small files stored on your device to keep you signed in and remember preferences. See Section 4.

2. How We Use Information

• Provide, maintain, and improve the Service;
• Process subscriptions, billing, and support requests;
• Send service updates, security notices, and (with consent where required) product news;
• Monitor for fraud, abuse, and security issues;
• Comply with legal obligations.

3. How We Share Information

We don't sell your personal information. We may share it with:

• Service providers who help us run the Service (hosting, payment processing, customer support, analytics), bound by confidentiality and data-protection obligations;
• Ad platforms & traffic sources you choose to connect (for example Meta, TikTok, Google Ads, or Snapchat), to the extent needed to deliver postbacks and attribution data you've configured;
• Legal & safety — when required by law, or to protect the rights, property, or safety of ClickWalls, our customers, or others;
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to affected users where required.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our website and dashboard are used. You can control cookies through your browser settings; disabling them may affect parts of the Service, such as staying signed in.

5. Data Retention

We retain account and campaign data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or reporting obligations, or to resolve disputes. You can request earlier deletion as described in Section 7.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing (for example under the GDPR or CCPA). To exercise these rights, email support@clickwalls.com. We'll respond within the timeframe required by applicable law.

8. International Data Transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect information transferred internationally.

9. Children's Privacy

The Service is intended for business use and isn't directed at children. We don't knowingly collect personal information from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll provide reasonable notice, such as by email or an in-product notice, before they take effect.

11. Contact Us

Questions about this Privacy Policy? Email us at support@clickwalls.com.